Updated Jul 5, 2026

Frequently Asked Questions

Everything you need to know โ€” getting in, billing, what's included, and how to move.

๐Ÿš€ Getting started

I just paid โ€” what now?

Join the Discord and use the same Discord name you entered at checkout โ€” your role attaches automatically, no commands. Then drop a quick intro in #introductions. That's it.

How do I log into the website?

Go to rotechllc.com/login โ†’ tap "Sign in with Discord," or use the access code from your welcome email.

I didn't get my welcome email.

Check spam first. Still nothing? Message a coach in Discord โ€” we'll resend it and confirm your access.

๐Ÿ’ณ Billing & membership

How does monthly billing work?

Membership is $40/mo, billed monthly, cancel anytime. If you came in on a member's referral link it's $27/mo instead.

What's the $375?

$375 for 12 months of full access, one payment, no recurring surprises. Best value if you're in for the year. On a referral link it's $200.

I joined during the July founding drop โ€” did my price change?

No. If you locked $227/year, $27/month or the original $96 seat, that stays yours for as long as you're active. Founding closed July 27, 2026; the new rates only apply to people joining after it.

How do I cancel?

Message a coach or reply to your receipt โ€” we'll cancel future billing. You keep access through the time you've already paid for.

Can I split it?

Yes โ€” Afterpay is available at checkout on the bigger items (certs), 4 interest-free payments.

๐ŸŽ“ What's included vs. add-ons

What does founding membership include?

The community, the AI tutors (Bo & Flo), the quiz/study engine (Security+, ServiceNow CSA, AWS AI), weekly community calls, and job drops.

Is 1-on-1 cert coaching included?

No โ€” 1-on-1 cert coaching tracks (Security+, ServiceNow CSA) are separate paid add-ons on top of your membership. Ask in Discord when you're ready and we'll set you up.

๐Ÿ“… Studying & the plan

How should I study?

Pick a pace โ€” 30, 60, or 90 days โ€” at rotechllc.com/plan. It lays out a dated roadmap through the quiz domains + labs. A coach can set your pace too.

How many hours a day?

Roughly: 30-day โ‰ˆ 2โ€“2.5 hrs/day, 60-day โ‰ˆ 1 hr/day, 90-day โ‰ˆ 40 min/day. Same roadmap, three speeds.

When should I book the exam?

When you're steady at 75โ€“80%+ on practice questions. Book it in the back third of your plan so you have a deadline.

๐Ÿค Referrals

Can I earn by referring people?

If you're an active member, yes. Share your $200 referral link โ€” when someone joins through it and types your name, you earn $50 (up to $500, or $1,000 in store credit). Payouts process within about 5 business days.

๐Ÿ†˜ Support

Fastest help is in the Discord โ€” tag a coach or ask Bo Tech in any channel. For billing/account issues, email richofftechllc@gmail.com.